As a family owned and operated business, we are part of the community that we serve. We appreciate the serious nature of COVID-19 on a personal level and take responsibility to operate our business safely in this challenging environment.
We’ve implemented new policies to mitigate COVID-19 associated risks. Safety is our first and, really, only priority.
Our three-tiered strategy is to limit the spread by:
- Preventing cross-contamination from touching
- Maintaining social distancing
- Supporting employees with an effective sick leave policy and ensuring they report for work only when appropriate
Sanitation and Social Distancing Policies
We are maximizing hand washing, especially after touching cash or anything that may be a source of contamination. We regularly sanitize customer touch points like doors and the point of sale (after each use), counters, etc. We deep clean the entire space several times a day to ensure the best possible sanitation for all.
Staff members are trained in accordance with CDC guidance with respect to COVID-19 reporting and public health. Staff members will not be present for work if they experience any symptoms associated with COVID-19. We will err on the side of caution.
Mask and Glove Use
We have carefully reviewed the CDC guidance with respect to the use of masks and gloves. We determined that, in this setting, the most effective preventative measure for staff members to frequently wash their hands to prevent cross-contamination.
Our staff members do not always wear gloves. Gloves cannot be washed per the health code and can result in people touching and cross contaminating without realizing it. Gloves are worn when appropriate, such as when handling ready to eat foods, and then discarded.
Our staff members may choose to wear masks. If they do, touching of the mask is considered touching the face and requires immediate hand washing.
The effectiveness of wearing a mask is reduced when people touch, move, rearrange, and reposition the masks. Unfortunately, in our café, the impact of this is to increase face touching and cross contamination. This does not support our efforts to create a safe space.
In our cafe, we maintain social distancing as our counter naturally creates a space between folks. Customers have also been very considerate about respecting the six-foot recommendation for distancing. Per the CDC, this type of social distancing is an effective strategy for mitigating the risk of spread.
Working to Keep Customers Safe
In short, we believe that we can best protect our customers by maintaining social distance and focusing on clean hands so that food and drinks are safe for customers.
People may disagree with our approach; however, we want our community to know how carefully we have considered this matter. We want to be as clear and transparent as we can so that you may consider the facts and make a thoughtful decision that best serves you.
We understand that some may choose not to visit the café during this time and we completely understand that decision. You may still get your Good Company favorites through contactless delivery and curbside pickup.
We are doing what we believe is in the best interest of public health. We have implemented these policies with careful consideration of the real-world risks.
We want our community to remain happy and healthy through this very difficult time. We will do our part to make that a reality!
Please email email@example.com or call 703-243-3000 if you would like further information.
Good Company Doughnuts & Cafe Owners
Katherine and James Murphy, Melissa and Charles Kachadoorian, Tim Terry